BEFORE the test has commenced
Public Test
・Credit Card Payment
As stated in the "Terms of Registration", if you have completed payment by credit card at test registration, we are unable to change the examinee, test date, or issue refunds.
・Convenience Store Payment
If you have not completed payment at the convenience store, you may cancel your test registration. (Please note that once payment has been made refunds cannot be provided.)
To change your payment method, please refer to the "Change Payment Method/Cancel Test" page.
Private Test
・You can cancel your test by clicking on the three dots to the top right of "My Page".
AFTER the test has commenced
・You cannot cancel your test registration or receive refunds once the test is in session.